Pattaro, Anna Francesca; Moura e Sá, Patrícia; de Kruijf, Johan A. M. (2022), Transparency and Accountability in Higher Education as a Response to External Stakeholders and Rules: A Comparison Between Three Country-Case Studies, in Caperchioni, E, and Bianchi, C. (org.), Governance and Performance Management in Public Universities. SIDREA Series in Accounting and Business Administration. Springer International Publishing, 15-47

Ferreira, Sílvia; Almeida, Joana; Moura e Sá, Patrícia (2021), Trajetórias institucionais das empresas sociais, in Sílvia Ferreira (org.), Trajetorias Instiucionais e Modelos de Empresas Sociais em Portugal. CES, 110-134

Moura e Sá, Patrícia; Amorim, Marlene (2020), Opportunities and Challenges Raised by Customer-To-Customer Interaction to Service Operations, in Patrícia Pereira da Silva, Susana Jorge and Patrícia Moura e Sá (org.), Emerging Topics in Management Studies. Imprensa da Universidade de Coimbra, 209-234

Moura e Sá, Patrícia (2019), Alguns marcos do movimento da qualidade na administração pública em Portugal: Que sinais para o futuro?., in António Ramos Pires, Margarida Saraiva e Álvaro Rosa (org.), TMQ - Número Especial - 10 anos. Sílabo, 59-80

Moura e Sá, Patrícia (2019), Que papéis pode desempenhar a Gestão da Qualidade nas Organizações da Economia Social? Uma reflexão em torno dos seus contributos internos e externos, in Margarida Antunes e Rui Namorado (org.), Economia Social: Olhares Cruzados. Edições Almedina, 113-128

Moura e Sá, Patrícia; Lourenço, Rui Pedro; Veloso, Susana (2018), Are Public Administration Institutions Willing to Disclose Their Performance Through Data Portals?. The Case of the Portuguese Directorates-General, in Graça Maria do Carmo Azevedo, Jonas da Silva Oliveira, Rui Pedro Figueiredo Marques e Augusta da Conceição Santos Ferreira (org.), Handbook of Research on Modernization and Accountability in Public Sector Management. Advances in Electronic Government, Digital Divide, and Regional Development. IGI Global, 234-253

Lourenço, Rui; Moura e Sá, Patrícia; Jorge, Susana (2016), Transparency and accountability in municipalities: an analysis of 40 year evolution in Portugal, in Beatriz Cuadrado-Ballesteros and Isabel María García-Sánchez (org.), Local Government in the Digital Era: Looking for Accountability. New York: Nova Science Publishers

Moura e Sá, Patrícia (2015), Quality Cost, in Su Mi Dahlgaard Park (org.), Encyclopedia of Quality and the Service Economy. California Thousand Oaks: SAGE Publications, 569-575

Sá, Patrícia Moura e; de Sá, Ana Cristina Pinto (2015), Tensions Raised by TQM Demands Upon Work Design in Technologically Controlled Environments: The Case of a Call Centre, in Marta Peris-Ortiz, José Álvarez-García and Carlos Rueda-Armengot (org.), Achieving Competitive Advantage through Quality Management. Springer International Publishing, 253-264

Moura e Sá, Patrícia (2005), A excelência no Governo local português: determinantes e obstáculos, in D. Bello Janeiro e Margarida Couto (org.), La calidad en los servivios públicos administrativos. Escola Galega de Administración Pública