Book Chapter
Godoi, Vítor (2016), Demissão por justa causa nos bancos públicos, in Nasser Ahmad Allan e Nilo da Cunha Jamardo Beiro (org.), Direito do Trabalho Bancário: temas atuais na prática da advocacia especializada. Bauru/SP: Projeto Editorial Praxis
Paper in Conference Proceedings
Moura e Sá, Patrícia (2016-07), "Design Thinking and QFD: two sides of the same coin?", Proceedings book of the 2nd International Conference on Quality Engineering and Management.
Paper in Conference Proceedings
Moura e Sá, Patrícia (2016-09), "How is transparency being regarded in education management literature?", Proceedings of the 19th Toulon Verona Conference.
Paper in Conference Proceedings
Moura e Sá, Patrícia; Lourenço, Rui; Veloso, Susana (2016-09), "Linking performance evaluation systems to quality assessment models: the case of the Portuguese Directorates-General", Proceedings of the 19th QMOD Conference.
Book Chapter
Lourenço, Rui; Moura e Sá, Patrícia; Jorge, Susana (2016), Transparency and accountability in municipalities: an analysis of 40 year evolution in Portugal, in Beatriz Cuadrado-Ballesteros and Isabel María García-Sánchez (org.), Local Government in the Digital Era: Looking for Accountability. New York: Nova Science Publishers
Article in Scientific journal
Moura e Sá, Patrícia; Martins, Rita (2016), "Data quality requirements for water bills", The TQM Journal, 28, 6, 933-953
Book Chapter
Amaral, Inês; Daniel, Fernanda (2016), Ageism and IT: Social Representations, Exclusion and Citizenship in the Digital Age, in Jia Zhou, Gavriel Salvendy (org.), Lecture Notes in Computer Science. Human Aspects of IT for the Aged Population. Healthy and Active Aging. Springer International Publishing, 159-166
Article in Scientific journal
Amaral, Inês; Fonseca, Frederico; Daniel, Fernanda; Monteiro, Rosa (2016), "Ageism: media discourses during the Portuguese elections", Atención Primária, 48, 103-104
Book Chapter
Amaral, Inês (2016), As ferramentas de comunicação 2.0 como promotoras de um consumidor ativo e participativo, in J. Remondes (org.), Marketing Digital & E-Commerce. Viseu: Psicosoma, 45-58
Article in Scientific journal
Amaral, Inês; Zamora, Rocío; Grandío, María del Mar; Noguera, José Manuel (2016), "Flows of communication and 'influentials' in Twitter: A comparative approach between Portugal and Spain during 2014 European Elections", Observatorio (OBS*), 10, 2
Article in Scientific journal
Mathieu, David; Vicente-Mariño, Miguel; Brites, Maria José; Amaral, Inês; Chimirri, Niklas; Finger, Julianne; Romic, Bojana; Saariketo, Minna; Tammi, Riitta; Torres da Silva, Marisa; Pacheco, Liliana (2016), "Methodological challenges in the transition towards online audience research", Participations - Journal of Audiences and Reception Studies, 13, 1, 289-320
Article in Scientific journal
Amaral, Inês (2016), "MODELO CIRCULAR DA INTERAÇÃO: DESIGN DA INTERAÇÃO NA ESFERA DO CIBERJORNALISMO", Observatorio (OBS*), 10, 4
Book Chapter
Fidalgo, María Isabel; Fidalgo, María Luz; Amaral, Inês; Beitia, Javier (2016), Tres Universidades Unidas A Través De Un Proyecto De Innovación Educativa, in E. Monferrer & M. Camacho (org.), Aula Virtual: Contenidos Y Elementos. Madrid: McGraw-Hill Education, 496-505
